Everyone should be able to use this website.

The standard we build to

Web Content Accessibility Guidelines (WCAG) 2.1, level AA. That is the standard referenced by the U.S. Department of Health and Human Services for health care websites, and it is the one we test against.

What that means on this site

Every page uses real headings and landmarks, so screen readers can move around it. Every control works from the keyboard, with a visible focus outline. Text and its background meet at least a 4.5:1 contrast ratio everywhere, including on photographs. Every photograph has a written description. The site respects your system’s reduced-motion setting, and the homepage video is silent and never plays audio. Text can be resized to 200 percent without anything being cut off, and the layout reflows on a phone without sideways scrolling.

What we know still needs work

Two parts of the site come from other companies and we test them but don’t control their code: the consultation request form (from our patient communication system) and the video player (Vimeo). We are also working to caption every video that has speech. If either of these blocks you, call us instead; everything the form does, the front office can do on the phone.

If something is in your way

Tell us the page and what happened, and we’ll fix it or find you another route. Call San Luis Obispo at 805.544.3223 or Arroyo Grande at 805.489.4625, or write to us through the contact page. We try to respond to accessibility feedback within 5 to 10 business days.

Our offices

Both offices are at street level. If you have a question about access to either building, call that office and we’ll tell you exactly what to expect. San Luis Obispo → Arroyo Grande →